FAQ'S & ANSWERS
No, we must have a street address.
- After we have received your order and your credit card company has approved your transaction, your order status will be marked “Processing”.
- When your order is filled and shipped we will charge your credit card for the cost of your order.
- We try to process and ship all orders in 3 to 5 business days.
- If you have ordered an item that is “made to order” such as a complete rifle, it may take longer to ship your order.
- When your order is shipped, you will recieve an email with tracking information.
Update your browser or try a modern browser like Firefox or Google Chrome. If you still have issues, contact sales@andersonmanufacturing.us.com or call ext 1.
If your item is damaged when you receive it, you must report the damaged item to us within 48 hours of getting your item. If you receive your item on a Friday, you must contact us by the end of business the following Tuesday. Read our return policy here.
Please fill out the Missing Item Form within 3 business days after receiving your order if you need to dispute the quantity received. Anderson Manufacturing will NOT be able to issue refunds for missing products unless you contact us within 3 business days after receiving the order.
Our return policy has its own page. Read our return policy here.
Please allow 7-10 days before you see your refund posted back to your credit card account. Please wait to see your next credit card statement.
Unfortunately, no. The only catalog that we have available for customers and dealers is this website.
Yes, we do manufacture our uppers,charging handles, lowers, bolts, bolt carriers, hammers, triggers, and buffer tubes at our facility in Hebron, Kentucky.
No, we are sorry. You can only order on the web site.
Email the FFL to Sales@andersonmanufacturing.us.com or FAX to . If you fax, please send email to Sales@andersonmanufacturing.us.com to notify us.
You will receive an email directly from US and Shipping agency with your tracking number.
Customers are responsible for following their local rules and regulations on all purchases. Please discuss the purchase as well as all details with your transfer dealer before ordering.
It is your responsibility to be familiar with your current local gun laws BEFORE placing your order. As we are not located in your state, we may not have the most current information on your regulations.
Some states may purchase restricted items for use in official LEO duties. Returns due to failure to transfer or follow restrictions may incur a mandatory restocking fee.
